Política de frete
Shipping Policy
Order Processing
All orders are processed within 1 to 3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, order processing times may be slightly extended.
Shipping Times
Estimated delivery times vary depending on the customer's location and the shipping method selected at checkout.
Most orders are delivered within:
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United States: 5–12 business days
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International Orders: 7–20 business days
Please note that delivery times are estimates and may vary due to customs procedures, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated automatically during checkout based on the destination, package weight, and selected shipping method.
The final shipping cost will be displayed before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 72 hours for tracking information to become available after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Wolf Magazine is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses provided by the customer.
If you notice an error in your shipping information, please contact us immediately before your order is shipped.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact our customer support team.
We will work with the shipping carrier to investigate the issue and provide assistance whenever possible.
Customs, Duties, and Taxes
For international orders, customs duties, taxes, and import fees may apply depending on your country's regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product.
We will review the case and work to provide an appropriate solution.
Contact Us
If you have any questions regarding shipping, please contact us:
📧 Email: contactwolfmagazine@gmail.com
We are committed to providing a reliable and transparent shipping experience for all customers.