Refund & Returns Policy – Wolf Magazine
Return & Refund Policy – Wolf Magazine Store
This Return & Refund Policy applies to purchases made on Wolf Magazine Store and is operated by Wolf LTDA LLC, a company registered in the United States.
We want our customers in the United States to be fully satisfied with their purchases. If you are not happy with your order, please review the return and refund guidelines below.
1. Eligibility for Returns
Customers may request a return if:
• The product is unused and in its original packaging
• The return request is submitted within 30 days of delivery
• Proof of purchase (order number or receipt) is provided
2. Non-Returnable Items
The following items are not eligible for return:
• Digital products or gift cards
• Clearance or final sale items
• Products damaged due to misuse or improper handling
3. How to Request a Return
To request a return, please contact us by email at:
Email: contactwolfmagazine@gmail.com
Please include:
• Order number
• Reason for the return
You will receive return instructions and the appropriate return shipping address.
4. Refund Process
Once your return is received and inspected:
• Approved refunds will be issued to the original payment method within 5–10 business days
• If a return is not approved, we will contact you with further details
5. Exchanges
If you received an incorrect or defective item, we will replace it at no additional cost.
6. Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error (incorrect or defective item).
7. Business Information
Legal Name: Wolf LTDA LLC
Address: 128 Sunset Blvd, New Castle, DE 19720, United States
8. Contact
For questions regarding returns or refunds, please contact us:
Email: contactwolfmagazine@gmail.com